Privacy policy.

Effective Date: 04/07/2023

SOUNDQUAKE Ltd. ("us," "we," or "our") is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) as applicable in the United Kingdom. This Privacy Policy outlines how we collect, use, disclose, and store personal information when you use our website or provide information to us. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

  1. Collection of Personal Information

1.1. Newsletter Subscription: When you subscribe to our newsletter, we collect your email address. This information is used to send you our newsletter updates and other relevant information about our services and products. We rely on your consent for the processing of this data, which you can withdraw at any time by unsubscribing from the newsletter or contacting us.

1.2. Request for Quote: If you fill out the quote request form on our website, we collect the following personal information:

  • Name: To address you properly in our communication.

  • Business Name: To understand your company and provide accurate services.

  • Website: To assess your online presence and tailor our services accordingly.

  • Email Address: To contact you regarding your quote request and share relevant information.

  • Required Services: To understand your needs and provide appropriate solutions.

  • Budget: To evaluate the feasibility of your project and propose suitable options.

By submitting this information, you provide us with your consent to process the data for the purpose of responding to your quote request.

  1. Use of Personal Information

2.1. Newsletter Subscription: We use your email address to send you our newsletter and keep you informed about our services, promotions, updates, and other relevant information. You can opt-out of receiving our newsletters at any time by unsubscribing using the link provided in the email or by contacting us directly.

2.2. Request for Quote: We use the information provided in the quote request form to evaluate your requirements, communicate with you, and provide you with a quote for our services. We may also use this data to improve our services and customize our offerings based on your preferences. We retain this information for as long as necessary to fulfill the purpose for which it was collected or as required by law.

  1. Data Sharing and Disclosure

3.1. Service Providers: We may engage third-party service providers to assist us in various aspects of our business operations, such as hosting, data analysis, customer support, and marketing. These service providers may have access to your personal information but are contractually obligated to use it solely for the purposes of providing their services to us and in compliance with applicable data protection laws.

3.2. Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or applicable regulations.

  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Your Rights

As an individual located in the United Kingdom, you have certain rights regarding your personal data under the UK GDPR. These rights include the right to access, rectify, erase, restrict processing, and object to the processing of your personal data. If you wish to exercise any of these rights or have any questions regarding the processing of your personal data, please contact us using the information provided in Section 7.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws. If you would like us to delete your personal information, please contact us using the information provided in Section 7, and we will make reasonable efforts to respond to your request in accordance with applicable legal requirements.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

SOUNDQUAKE Ltd. 253 Cowbridge Road West, Suite 8, Homes House, Cardiff, CF5 5TD

Email: sam.turner@soundquake.co.uk

We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised version on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

This Privacy Policy was last updated on 02/01/2024.